Privacy Policy

Welcome to eCraft.tech. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, communicate with us, or use our services.

Information We Collect

a. Personal Information

When you contact us, fill out a form, or hire us for services, we may collect your name, email address, phone number, company name (if applicable), and payment details (only for invoicing or transactions).

b. Non-Personal Information

When you visit our website, we may automatically collect information such as your browser type and version, IP address, device information, pages visited, time spent on our site, and cookies or usage data.

How We Use Your Information

We use your information to:

  • Communicate with you about projects, services, or inquiries
  • Process payments and send invoices
  • Provide updates or schedule meetings
  • Improve our website, services, and client experience
  • Comply with legal and financial obligations

We do not sell, rent, or trade your personal data with any third parties.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and user experience, track analytics (such as Google Analytics), and remember your preferences for future visits.

You can choose to disable cookies through your browser settings, but some parts of our website may not function properly if you do.

Data Storage and Security

We store your personal information securely and take reasonable measures to prevent unauthorized access, loss, or misuse.

We never store sensitive financial data such as credit card numbers on our servers. Payments are handled securely through banking channels or trusted third-party platforms such as Upwork, Fiverr, or PayPal.

Sharing of Information

We may share your information only in the following cases:

  • With trusted service providers who help us operate our business (such as hosting, analytics, or payment processing)
  • When required by law or legal process
  • To protect our rights, prevent fraud, or enforce agreements

We never share your data for marketing purposes without your consent.

Client Project Data

All client-provided materials, data, and credentials are treated as strictly confidential. We do not share or disclose project information to any third party without written consent from the client.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal, tax, or accounting requirements. After this period, your data will be securely deleted.

Your Rights

You have the right to access, review, correct, or delete your personal data, and to withdraw consent for its processing.

To exercise your rights, contact us at privacy@ecraft.tech.

Third-Party Links

Our website may contain links to external sites such as Upwork, Fiverr, or payment gateways. We are not responsible for the content or privacy practices of those websites. Please review their respective privacy policies.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our website after changes means you accept the revised policy.